Expecting slower overall growth in sales, Blue Nile is bullish on a dozen foreign markets

February 29th, 2008
When the shine begins to wear off, it's time to polish a new strategy. At Blue Nile Inc., rapid growth in overall sales may be slowing but the largest web-only jewelry retailer is forging ahead overseas to ...

11 retailers perfect in shopping survey

February 17th, 2008
Eleven online merchants went 12-for-12 in offering key customer service features in The E-Tailing Group's 10th annual Mystery Shopping Study of 100 leading e-commerce sites.

Biz Coach: How to develop a love affair with consumers

February 12th, 2008
With Valentine's Day fast approaching, retailers are determined to make consumers fall in love with their customer service in 2008.

Big box or blue Box, it’s diamond time

February 12th, 2008
Americans purchase jewelry year-round, but experts say about 40 percent of couples get engaged in the four months of November through February.

Gem prices reflect service

February 12th, 2008
Big Box The prices are good. It's all about volume, whether you're interested in tires or silver bangles.

Baby Essentials Succeed Where Pet Food Failed

February 10th, 2008
IT sounds like a recipe from the Internet's cookbook for business disasters. Sell bulky commodity items at prices low enough to compete with grocery stores, and ship them for free to consumers.

With global sales surging, Blue Nile ships to 12 more foreign markets

February 6th, 2008
After more than doubling international sales last year to $17.2 million, web-only jewelry retailer Blue Nile Inc.