February 29th, 2008
When the shine begins to wear off, it's time to polish a new strategy. At Blue Nile Inc., rapid growth in overall sales may be slowing but the largest web-only jewelry retailer is forging ahead overseas to ...
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February 17th, 2008
Eleven online merchants went 12-for-12 in offering key customer service features in The E-Tailing Group's 10th annual Mystery Shopping Study of 100 leading e-commerce sites.
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February 12th, 2008
With Valentine's Day fast approaching, retailers are determined to make consumers fall in love with their customer service in 2008.
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February 12th, 2008
Americans purchase jewelry year-round, but experts say about 40 percent of couples get engaged in the four months of November through February.
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February 12th, 2008
Big Box The prices are good. It's all about volume, whether you're interested in tires or silver bangles.
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February 10th, 2008
IT sounds like a recipe from the Internet's cookbook for business disasters. Sell bulky commodity items at prices low enough to compete with grocery stores, and ship them for free to consumers.
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February 6th, 2008
After more than doubling international sales last year to $17.2 million, web-only jewelry retailer Blue Nile Inc.
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